Canada · Contact & Business Enquiries

Contact REACH Supply

Use this page for general product, supplier, partnership, accessibility, privacy, business, and website enquiries. REACH Supply business and customer-service details are also published here. For an existing order, return, warranty request, or compatibility review, use the dedicated workflow so the right information reaches the right team.

CUSTOMER SERVICE CONTACT

[email protected]
+1 888 619 1122

For order, delivery, return, warranty, or compatibility help, use the dedicated route below. General customer-service enquiries can also be sent by email or handled by phone.

START WITH THE RIGHT ROUTE

Get your enquiry to the right REACH Supply workflow

Dedicated workflows collect the information needed to review your request without making you repeat order, product, or account details later.

01 General & businessProducts, suppliers, partnerships, accessibility, privacy, or website questions.

02 Existing ordersBilling, delivery, account, or order assistance belongs in the Support Center.

03 Returns & warrantyStart the dedicated request before returning, altering, or discarding a product.

04 Part compatibilityUse Find the Right Part when you want us to review a candidate REACH product.

Send a General Enquiry Open Support Center

Business & contact details

REACH SUPPLY · CANADA REACH Supply

REACH Supply serves customers in Canada through ReachSupply.ca. These are the official business and customer-service contact details for REACH Supply in Canada.

Business address: 2299 Drew Road
Mississauga, Ontario L5S 1A3
Canada
Customer service phone: +1 888 619 1122
Customer service email: [email protected]
Website: reachsupply.ca

GENERAL ENQUIRIES[email protected]

Protect sensitive information

Never submit passwords, PINs, complete payment-card numbers, online-banking credentials, or unrelated identification.

Need a different workflow?

Send a general enquiry

Use this form when your enquiry does not belong in one of the dedicated workflows. For an existing order, delivery problem, return, warranty request, or compatibility review, use the Support Center or the appropriate route shown on this page.

What can we help you with?*

First name*

Last name*

Email address*

Phone number (optional)

Company or organization (optional)

Product, part number or SKU (optional)

Subject*

How can we help?*

Supporting files (optional) Upload a file or drag and drop. up to 5MB

Privacy confirmation*

I understand that REACH Supply will use the information and files I submit to review and respond to this enquiry in accordance with the Privacy Policy.

Your information and uploaded files are used to review and respond to this enquiry. See the Privacy Policy for additional information.

Be specificInclude the product, part number, company, or page involved when relevant.

Attach only what helpsPhotos or PDFs are useful when they clarify the issue. Avoid unrelated personal information.

Use the dedicated workflowOrders, returns, warranty claims, and compatibility reviews have dedicated request routes.

Keep sensitive data privateNever submit passwords, PINs, full card numbers, or banking credentials.

Contact Us FAQs

Answers to common questions about routing enquiries, attachments, response expectations, security, and privacy.

What are the REACH Supply Canada contact details?

REACH Supply serves customers in Canada through ReachSupply.ca. The business address is 2299 Drew Road, Mississauga, Ontario L5S 1A3, Canada. Customer service is available at +1 888 619 1122 and [email protected].

What should I use the general Contact Us form for?

Use it for general product questions, supplier or partnership enquiries, accessibility assistance, privacy questions, business enquiries, or website issues that do not belong in a dedicated customer workflow.

Can I ask about an existing order here?

Use the Support Center. It collects the order number, billing email, delivery details, and issue type needed to review an existing order efficiently.

Where do I submit a return or warranty request?

Use Returns & Warranty before shipping, altering, or discarding a product. Submitting a request does not automatically approve a return, refund, replacement, or warranty remedy.

Can I attach photos or documents?

Yes. You can attach up to three JPG, JPEG, PNG, WEBP, or PDF files, up to 5 MB each. Upload only files that are relevant to the enquiry.

When will I receive a reply?

Enquiries are reviewed manually, so a fixed response time is not guaranteed. Choosing the correct route and providing complete information helps reduce clarification and routing delays.

What information should I avoid sending?

Do not submit passwords, PINs, complete payment-card numbers, banking credentials, or unrelated identification. If a request requires identity verification, REACH Supply will explain what is reasonably necessary.

What should I do about an unauthorized transaction?

Contact your financial institution or card issuer immediately, secure any affected credentials, and then provide the available order or transaction information through the Support Center.

Where can I submit a privacy request?

Review the Privacy Policy and use the contact information or general form described there. Include only the information reasonably necessary to explain and verify the request.